Ecyclebest.com The Green Electronics Trade-In Company Since 2002
support@ecyclebest.comphone number

Terms & Conditions

Basic Information

A. Quotes presented on the website. All such initial quotes are qualified and pending our evaluation of your your laptop, smartphone, tablet PC, or any other electronic device (hereinafter referred to as "device"). No binding offer is made until we have had a chance to inspect the device that you send to us. We reserve the right to refuse to offer to purchase any item that you send us for any reason we deem, in our sole discretion, to be sensible. You must send us your device within the time period stated herein. All amounts are paid by company check or PayPal transfer and mailed to the address you provide to us during the quote process. This usually takes one business day from the date on which your device arrives and is inspected at our facility unless we need to speak to you directly about the offer we wish to make.

B. You agree to ship your device within 7 days of receiving the protective packaging. Delay in shipping may negatively affect the determination of value of the device. We determine the value of your device based on our systematic analysis of such devices and the current marketplace. Many factors are taken into consideration, such as the age of the device, the manufacturer and model of the device, the wear and tear apparent on the device, whether the device is usable and or intact in nature and other elements that would affect its resale value or costs of repair to the device. If we decide not to purchase the device, you will be given the option of allowing us to recycle the device but you will not receive any payment for the device. You must appropriately package the device you send us in order to protect it from harm during the shipping process. You are solely responsible for any harm that comes to the device you send us if you fail to appropriately package the device prior to sending it.

C. Sending your item to us. You are solely responsible for the risk of loss or damage of/to your property while it is being shipped to us and while it is shipped from us to you, should we return the item to you.

D. Data Removal. We will endeavor to remove any data upon your hard drive or other media storage of your device and may reformat the drive in order to do so. However, we cannot guarantee that all personally identifiable data or other sensitive or security related information will be removed from your drive or other memory devices by us. Accordingly, you should remove any such information from your device before you send it to us. You agree to hold us harmless and indemnify us from any loss or injury resulting from your failure and our failure to remove such information prior to reselling or recycling the device that you send. We are not responsible for any loss suffered by you due to any data that is not erased from the device and becomes available to any third party subsequent to our final disposition of your device. Remember to make all necessary backups or transfer of data from your device before you send it if you wish to keep or reuse any data that is stored on your device.

E. Should you be given a quote via our website AND we, upon inspection of your device, agree to pay you that quoted amount, you are legally and contractually bound to sell us such device for the price quoted via the website once you have shipped the device to us.

F. Should we, upon inspection of your device, decide to offer you a lower price than originally quoted, you will have five days to either accept or reject that new price quote. If you accept the price quote within five days we will send you your payment within five days thereafter. If you reject the price quote prior to the elapsing of five days, we will return your laptop or device to you within five days thereafter. if you fail to either accept or reject the new offer within the five days, we will call you each business day, Monday through Friday, for 30 days and e-mail you each week during such 30 days to ascertain your acceptance or rejection and process your device within the timeframes set forth above. IF WE ARE UNABLE TO CONTACT YOU AND YOU FAIL TO CONTACT US WITHIN THESE 30 DAYS, YOU WILL BE DEEMED TO HAVE ACCEPTED THE NEW QUOTE AND WE WILL HAVE PURCHASED YOUR DEVICE FOR THE NEW PRICE QUOTED AND SEND YOU PAYMENT WITHIN FIVE DAYS OF THE ELAPSE OF THE 30 DAYS. In all cases where you request the return of your device, such device will be returned free of charge.

Updating your information and email communication preferences: We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, please let us know by calling us FREE at 888-821-1143 or by sending us an Email to info@ecyclebest.com. Please be sure to include your Email address, full name, and specifically what information you do not want to receive. Please note that sometimes these requests may take up to 1-2 weeks to be effective. In addition, when you sell your electronics to us online, we may need to contact you via phone, Email or mail to address questions or issues specific to your order, or with a promotional offer. If you would like to opt out of any further communication after completion of the principal transaction(s), please use the opt out link in the email message sent to you or contact us via email including your Email address, full name, and specifically what information you do not want to be receiving from us in the future. If you would like to update or correct your Email address, street address or other personal information with us please contact us either by phone or email.

G. Lawful Sales Only. By agreeing to these terms and conditions and by shipping your device to us, you certify that you are the legal owner of the device that you send. You must own the right, title and all legal interest in the device you send us. Your sale and or shipment of any such item must not violate any law, regulation or statute of any jurisdiction. You may not unlawfully transfer or encumber any intellectual property, trademark, copyright, patent, software, license or other legal right or restriction via your shipping or selling of the shipped item. The item you ship must be free of all legal restrictions that would affect the value of the item, restrict your legal right to transfer ownership of the item (including the item itself, software present on the item, or hardware on or inside the item). You must refrain from violating any export laws or restrictions. The item you send (including all related materials, software and add on hardware) may not be counterfeited, stolen, or contain harmful or offensive content of any nature. You agree to hold us harmless and indemnify us from any and all loss of any nature, including fees, costs, judgments, liens and reasonable attorney's fees, arising from any threatened or actual legal action should you violate this term and condition of this Agreement.

H. Failure to Return Product or Contents Thereto. Under certain limited circumstances, at no fault of ours, we may not be able to return your item and you agree to hold us harmless from any loss regarding our failure, when outside of our control, to return your device to you. We will never under any circumstance duplicate or return any software or data contained on your device.

I. Legal title of your device passes to us when we agree to pay you the originally quoted amount as shown on our website, you agree to accept a lower offer that we make to you or we send you payment after 30 days has elapsed without being able to make contact. All payments are sent as established by our normal course of business. If we do not agree to accept your product by way of purchase or as a machine to be recycled, then title does not pass to us. Title for all devices accepted for recycling passes to us when you agree to allow the device to be recycled. All decisions about whether or not we purchase your device and for what dollar amount are final. Any offer to purchase your device that we make is a non-transferable offer and also expires if not accepted by you in a timely manner, as described herein. At any time we may decide, without prior notice, to discontinue purchasing any particular or all items.

J. Errors. Should we make a material error in any representation of facts, information or offers to you, your sole recourse is to request the return of the item that you have sent to us. Your ability to request the return of the item elapses upon your receipt of the payment we issue for your item. In the event that you elect to cancel the transaction prior to receiving our payment, we will return the item to you upon your request.

General Terms and Conditions

A. Entire Agreement. No Waiver. This Agreement constitutes the entire agreement between the parties. Captions are used only as a matter of convenience and have no legal import. No waiver by us regarding any breach or default shall be deemed to be a waiver of any preceding or subsequent breach or default. Our website or other publications and communications may contain errors. We reserve the right to correct any errors in writing or orally with you.

B. Modification. We reserve the right to modify this Agreement at any time without giving you prior notice. Your use of our website, any of our tools and services, following any such modification constitutes your agreement to follow and be bound by the Agreement as modified. The last date these Terms of Service were revised is set forth below. Terms and conditions modifying the Agreement are effective immediately upon publication.

THESE TERMS AND CONDITIONS ARE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH NEVADA LAW, AND NO CONFLICT OF LAWS OR PROVISIONS OF ANY JURISDICTION WILL APPLY TO THESE TERMS AND CONDITIONS. BY CLICKING ON THE "ACCEPT" BUTTON BELOW, YOU AGREE THAT ANY ACTION AT LAW OR IN EQUITY ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS WILL BE FILED ONLY IN STATE OR FEDERAL COURT LOCATED IN RENO, NEVADA AND YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY CONSENT AND SUBMIT TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS OVER ANY SUIT, ACTION, OR PROCEEDING ARISING OUT OF THESE TERMS AND CONDITIONS.

We strive to make every transaction fast and easy! Should you have any questions regarding these terms and conditions, please do not hesitate to call us at 1-888-634-4409 or email us at info@ecyclebest.com or use our Contact Us page.

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